Exploring the Benefits of Facebook in Business
Touted as one of the most popular social media platforms today, Facebook has its own unique advantages and benefits. Apart from personally connecting with the members of the family and friends, it can also be used for advertising and promoting a business.
Marketing strategies play a vital role in the success and growth of a business because they are used to draw customers’ attention. This is where a Facebook business page has the advantage over an existing company website. This article will show some advantages of using Facebook marketing:
- Using Facebook for business is a low-cost type of marketing strategy. Signing-up on Facebook for free is ideal especially for small and medium start-up businesses that are on a tight budget. Without going for expensive marketing activities that cost about thousands of dollars, these companies can target millions of audience which can turn into potential paying customers as they go along. Large businesses also take the opportunity to use Facebook for their trial marketing plans and concepts before stepping up on bigger campaigns.
- Business information can be shared. Since Facebook is the right avenue to promote a business, it is important to provide information about the business name, address and its contact details. In order to draw more customers, a business page should also contain brief descriptions on every aspect including its products and services as well as its history and staff listing.
- It is interactive. Apart from posting texts, uploading of photos and videos is also allowed, thus, making Facebook easier to personalize than a company website. There are no technical skills needed in order to maintain, customize and personalize a Facebook business page because it’s pretty much the same as managing a personal Facebook account. Interaction takes place when audiences tag themselves in the photo that is used to advertise and promote a business.
- It allows communication with current and prospective customers through the exchange of messages. Listening to their feedbacks regarding the products and services is essential in Facebook marketing.
- It is easier to provide customer support on Facebook. Questions can be posted directly based on the customers’ experience in using a particular product or service. This is more effective than taking phone calls as customers can already see common queries and responses from other people. As a result, problems and issues can be quickly resolved. In addition, these can increase the satisfaction level of customers.
- Brand awareness can be raised through Facebook likes. Apart from word of mouth, liking the Facebook page will increase the popularity of a business page.
- It can increase website traffic by including Facebook page URLs on posts. Exposing these links to Facebook users can also convert visits into potential business purchases. Maximize this advantage especially when people are motivated to buy products or services as consumers.
- Advertising can be targeted to a particular group of people. Marketers can maximize the creation of Facebook ads for certain people that have listed a particular interest by making these ads appear on the right side of their Facebook pages.
Facebook is the only social media platform that can provide these advantages. Therefore, take the opportunity to use Facebook marketing while Facebook is still not going anywhere.